Privacy Policy

This Privacy Policy (“Policy”) describes how we collect, use, and disclose information that we obtain from users of our cloud service (“Service”) in compliance with the General Data Protection Regulation (GDPR).

Information We Collect

We collect information from users when they register for our Service, use our Service, or communicate with us. The information we collect may include:

Personal Information: This includes information that can be used to identify an individual, such as name, email address, billing information, and other information necessary for the provision of our Service.
Usage Information: This includes information about how users access and use our Service, including IP address, browser type, and device information.
Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about users’ activities on our Service.

How We Use Information

We use the information we collect to provide and improve our Service, communicate with users, and for other business purposes. Specifically, we may use the information for the following purposes:

To provide and maintain our Service;
To personalize users’ experiences with our Service;
To communicate with users about their accounts or our Service;
To improve our Service and develop new features and offerings;
To conduct research and analysis to better understand user needs and improve our Service; and
To comply with legal obligations and protect our rights and interests.

Legal Basis for Processing

Under GDPR, we must have a legal basis for processing personal data. We rely on the following legal bases for processing personal data:

Consent: We may rely on user consent to process personal data for certain purposes, such as sending marketing communications.
Performance of Contract: We may process personal data to perform our contractual obligations to users, such as providing access to our Service.
Legitimate Interests: We may process personal data to pursue our legitimate interests, such as improving our Service and protecting our legal rights.

Information Sharing and Disclosure

We may share information with third parties in the following circumstances:

With Service Providers: We may share information with third-party service providers who help us operate our Service and provide services to users. An example is our service provider that operates the data center the service resides in. (Microsoft Azure in our case)
With Law Enforcement: We may disclose information to law enforcement agencies or other government entities as required by law or as necessary to protect our legal rights or interests.

Data Retention

We will retain personal data for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements.

Individual Rights

Under GDPR, users have certain rights with respect to their personal data. These rights include:

Right to Access: Users have the right to access their personal data and information about how it is being processed.
Right to Rectification: Users have the right to request that inaccurate personal data be corrected.
Right to Erasure: Users have the right to request that personal data be erased in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing: Users have the right to request that we limit the processing of their personal data in certain circumstances, such as when the accuracy of the data is disputed.
Right to Data Portability: Users have the right to receive their personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: Users have the right to object to the processing of their personal data in certain circumstances, such as when the processing is based on our legitimate interests.
Right to Withdraw Consent: Users have the right to withdraw their consent to the processing of their personal data at any time, where we rely on consent as the legal basis for processing.

To exercise these rights, users can contact us using the contact information provided below.

Security

We take reasonable measures to protect the personal data we collect from unauthorized access, disclosure, alteration, and destruction. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of users’ personal data.

Changes to this Policy

We may update this Policy from time to time to reflect changes to our privacy practices or legal obligations. We will notify users of any material changes to this Policy by posting a notice on our website or by other means.

If you have any questions or concerns about this Policy, please contact us at info@minteo.io